How to Lose Customers

Because of the icy roads and walks, I have been in hibernation for quite a while. This morning

I decided to venture out and see how much the world had changed since I last left my house.

First I went to Kmart, where I have been shopping for the last thirty-eight years without hardly

a complaint. Today I had three complaints!!

First, I hope they are covered well by insurance because their parking lot is a life-threatening stretch of ice-covered asphalt. But with the help of my cane, I made it to the door without breaking any bones. I bought many things, almost $100 worth of stuff and went to check out.

I wrote out a check and presented it to the young man who attempted to see if it was any good.

The register refused to accept it! The young man tried again. No luck. This was preposterous!

I did mention to him that he should call the manager, but I guess he didn't hear me. Or didn't want to hear me.

So I got out my credit card. Which, by the way, is not a Sears/Kmart credit card because I cancelled that one when I saw how much interest they wanted to charge. Preposterous!

It seems that Kmart approves of any credit card, so I took my basket of bags and started for the exit. As I pushed the door open I got beeped!! Absolutely preposterous!!

A clerk from the customer service desk came over to me and looked at what I had bought. She found a blood pressure monitor that I bought here and took the strip off that was responsible for accusing me of being a shop-lifter and I told her about the check fiasco and that I didn't think I would bring my trade to this store anymore.

Then I proceeded to the Super Market which was very close by. Their parking lot was free of

ice. And not only that they had a big new supply of Little Debbie Peanut Butter Crunches that I

cannot live without. So I was happy.

I drove home and tried out my new blood pressure monitor. It read 110 over 75. Kmart didn't

succeed in raising my blood pressure at all!!